01

Which Reformer should I choose?

Start with user experience, available movement area, frequency of use, storage needs, preferred material, and whether the apparatus supports home practice or professional instruction.

02

How do I request a quotation?

Send the catalogue model, preferred configuration, quantity, destination, and required timing. Materials, accessories, packaging, freight, and commercial terms are then confirmed in writing.

03

Do product images show the exact order?

Images communicate the design and product family. Finish, proportions, hardware, upholstery, accessories, and included items must be checked against the written specification for the selected configuration.

04

Can you help plan a studio?

Yes. Share floor dimensions, planned stations, apparatus mix, audience, target opening date, delivery access, and priorities so the project can be organised into a clearer equipment brief.

05

How much room does a Reformer need?

Use the confirmed model dimensions, then allow additional space for carriage movement, straps, tower work, instructor access, circulation, and safe entry and exit.

06

Is Pilates suitable for an injury or medical condition?

Suitability is individual. Speak with an appropriate healthcare professional and a qualified Pilates instructor before changing exercise when injury, pregnancy, surgery, pain, or a medical condition is involved.

07

How are shipping and warranty handled?

Freight, delivery planning, lead-time estimates, and warranty scope are confirmed in writing for the order. See the Shipping and Warranty pages for the process.

08

How do I contact AitheraFit?

Email sales@aitherafit.com or call / WhatsApp +86 138 1805 4991 with the product, destination, room or studio context, preferred timing, and the details you want confirmed.